Aye M. Moah

Experience:

Chief of Product (2010 – Current) Baydin Mountain View, CA

• Making Boomerang for Gmail a better product everyday. 
• Designing The Email Game to be the world’s most productive email client.
• I design. I code. I write emails. 
• It’s a startup and I’m having a lot of fun, learning so many new things and growing our customer base from 0 to profitable.

Product Designer (January 2010 – May 2010) Carbonite Boston, MA

• Carbonite is a simple, automatic online backup service.
• Worked on Carbonite.com home page information architecture and user experience.
• Redesigned purchasing and renewing subscriptions process.
  • Improved usability by creating a clear path to completion.
    
  • Created wireframes and clickable prototypes.
  • Produced screen flow to cover all possible scenarios.
  • Tested the usability of the process flow with clickable prototypes.
  • Guided visual design direction.

User Experience Engineer (April 2009 – December 2009) Choicestream Cambridge, MA

• ChoiceStream generates dynamic, personalized display ads and product recommendations for retailers.
• Primary responsibilities are user experience design and development for internal and customer facing advertising products.
• Designed and developed self service ad manager interface using jQuery and integrating with Ruby on Rails backend.
• Designed experiment interface that allows implementation consultants to easily configure multivariate experiments for recommendation algorithms and advertisements.
• Presented at Boston UPA 2009

Senior User Interaction Designer (October 2008 – April 2009) Mzinga Burlington, MA

• Mzinga provides software that allows client companies to build and manage their online communities.
  
• Primary responsibilities include improving usability in existing service offerings and designing the user interaction for a productized community package.
  
• Redesigned forums.
  
  • Improved usability by displaying only relevant actions, encouraging users to add more content by removing barriers to posting, and fixing navigation so that users no longer feel “lost.”
    
  • Created novel and intuitive pagination system for tracking unread pages within a thread.
    
  • Improved visual design.
    
• Designed admin interface for productized package.
  
  • Removed/hid options that did not impact end user experience, streamlined the rest (from 250 to about 25), made the layout intuitive, and set sensible defaults whenever possible.
    
• Designed Social Intelligence Analytics.
  
  • Designed collection of reports and interfaces that make millions of numbers accessible to non-statisticians. Packaged community statistics into a simple visual shape that conveys the personality/DNA of a community at a glance.

User Interface Designer (May 2007 – October 2008)  Cisco WebEx Burlington, MA

• Created comprehensive functional and user interface specification documents for complete products. (Specifications completed: To Do, Tagging Component, Calendar)
  
• Designed and delivered information architecture and visual layer of each product.
  
• Produced wire frames, screen flows, and high fidelity mockups.
  
• Gathered feedback from development and design team and maintained specification documents as the projects progress.
  
• Provided support, including competitive analysis, to product management in pitching new product ideas.
  

Associate of Technology (July 2005 – April 2007)  Sapient Corporation Cambridge, MA

Gevity Project: Part of a global distributed team to build a web portal for over 8,000 small- and medium-sized client businesses with user base of over 100,000 client employees for mid-sized HR company.

• Gathered requirements from end users and drove communication with clients for design closure.
  
• Managed relationships and communication across multidisciplinary teams and with clients.
  
• Designed protocol and developed prototype for single sign-on integration with Salesforce.com.
  
• Led Usability Testing sessions with end users.
  

Education:

BS in Computer Science and Engineering June 2005, Massachusetts Institute of Technology

Certificate of Digital Graphic Design from The New England Institute of Arts

Skills:

CSS, HTML, Javascript, jQuery, Agile Methodology, Full Lifecycle Experience, Product Management

Tools: Photoshop, Illustrator, Balsamiq

Portfolio: http://thinkstick.net/portfolio